Vision
To be the definitive national leader on matters related to insolvency and its consequences to policyholders and claimants protected by the state-based property and casualty guaranty fund system.
Mission
To bring the greatest possible value to the member state property and casualty guaranty funds and the state-based guaranty fund system in operational support, communications and public-policy development.
Overview
Throughout 2025, NCIGF focused on strengthening the guaranty fund system’s ability to respond when it matters most. By enhancing operational readiness, modernizing core tools, and expanding collaboration across states and stakeholders, NCIGF reinforced the system’s vital role in protecting policyholders and supporting the insurance promise.
NCIGF 2025+ Strategic Planning
Based on the 2025+ strategic planning initiative, the 2025 Business Plan was built to support these three objectives
1. Pre-liquidation Planning: Implementation and Execution
The goal of pre-liquidation planning execution is straightforward – build and support a system that enables guaranty associations to address the needs of claimants and policyholders quickly, effectively, and efficiently, while complying with statutes, policies, and regulations. NCIGF will continue to provide practical leadership and support to meet common stakeholder needs.
2. Reduce Readiness Risk: Understand and Prepare for the Changing Face of Insolvencies
The insurance marketplace is dynamic, impacted by the same forces – culture, product innovation, technology, environment, politics and macro-economic – that affect any other industry. These forces have downstream implications for the guaranty system. NCIGF is a recognized leader in helping members and other stakeholders understand trends in the marketplace that could impact financial stability and help members prepare for emerging risks.
3. Leverage Community: Seeking Shared Solutions to Common Problems
NCIGF will expand and accelerate work toward shared operating platforms that will provide solutions and economies of scale for multiple guaranty associations.
A Message From NCIGF Leadership
President & CEO, Roger Schmelzer and Board Chairman, Brad Roeber
2025 Key Accomplishments
NCIGF fully completed all twelve of the business plan projects approved by the board of directors.
Management’s average completion rate is 97.5% over the past five (5) years. 2025 deliverables included:
NCIGF Legal
Throughout 2025, NCIGF’s legal team strengthened pre-liquidation planning across the system, developed actionable implementation strategies, coordinated two multi-state insolvencies, and monitored market developments for potential impacts on guaranty funds.
Operationalize Pre-liquidation Planning
In 2025, NCIGF and its committee members advanced Pre‑Liquidation Planning (PLP) to help guaranty funds, regulators, and receivers prepare earlier—and respond more effectively—when insurers show signs of financial distress.
Impact of PLP in 2025:
- Improved operational readiness: Updated procedures, checklists, and response protocols based on lessons learned from past insolvencies.
- Strengthened coordination: Established best practices for engagement between guaranty funds and regulators to support timely information sharing and informed decision‑making.
- Launched a PLP readiness framework: Initiated development of a framework to guide pre‑liquidation activities and better leverage NAIC early‑intervention initiatives.
- Expanded industry outreach: Presented PLP guidance to Departments of Insurance, the International Association of Insurance Receivers (IAR), the National Association of Insurance Commissioners (NAIC), and NCIGF members.
Bottom line: Stronger preparation and coordination across the insurance safety net improves the industry’s ability to protect policyholders and respond efficiently when insurers face financial distress.
Succession Planning for State Guaranty Fund Attorneys
NCIGF continues to place a strong emphasis on succession planning. Dedicated sessions at the 2025 NCIGF Legal Seminar brought together industry leaders to share practical strategies for identifying, developing, and transitioning future leadership within guaranty associations.
Succession planning for executive leadership, in-house and outside counsel, and claims and litigation teams that handle high-exposure or precedent-setting matters were all discussion topics included in the seminar.
Panelists emphasized the importance of early planning, clearly defined roles, structured onboarding, and the maintenance of countinuity of institutional knowledge. The session also addressed key ethical considerations, including substitution of counsel and conflicts of representation.
Tom Jenkins shared a presentation highlighting the history of NCIGF and key lessons learned from some of the most complex past insolvencies. For members of the guaranty fund community who were not involved in those matters, this historical perspective underscored the importance of preserving institutional knowledge and ensuring the next generation can learn from past experiences.
Insolvency Trends
Three multi-state insurer insolvencies were recorded in 2025, up from 2024, when only one occurred. NCIGF and its members remain committed to proactive planning to support effective responses in future insolvencies.
The 2025 insolvencies included a:
- Long-term run-off company with workers’ compensation and environmental claims.
- Private passenger auto insurer with policyholders in five states, the second auto insolvency during the year.
Pre-liquidation planning demonstrated meaningful value throughout the year. In one insolvency, early coordination helped accelerate the delivery of claims information to guaranty associations, strengthening policyholder protections and improving the efficiency of the transition process.
Responding to a Changing Marketplace
Technology, environmental shifts, and economic forces are reshaping insurance risks, with potential downstream implications for insolvencies and guaranty funds. NCIGF continues to monitor the evolving risk landscape and encourages members to share emerging issues early, strengthening the guaranty fund community’s knowledge and alignment.
Led by the Changing Marketplace Subcommittee, tools were developed to help members anticipate some emerging issues:
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- Wildfire utility-immunity legislation
- A shift in the excess and surplus insurance market
- Captives and how they are being used
- A deeper understanding of farm mutuals
- Statutes of limitations in child abuse cases
These resources provide members with practical insight into trends shaping the property and casualty landscape.
Strategic Resources & National Outreach
In 2025, NCIGF enhanced state board education, deepened federal policy engagement, and strengthened communications to reinforce understanding of the guaranty fund system and NCIGF’s role within it.
State Board Resource Hub
The 2025 launch of the State Board Training Hub marks a significant milestone in NCIGF’s commitment to supporting individual state funds. The hub is a specialized digital space that features:
- Essential onboarding tools and resources focused on the mechanics of P&C guaranty fund operations
- Direct access for sate board members to model laws, state statutes, and public policy initiatives
- An interactive training video designed to streamline the transition for new board members and enahnce system-wide consistency
Federal Education: D.C. Fly-in
To ensure the state-based guaranty fund system remains understood at the national level, NCIGF organized a legislative “Fly-In” to Washington, D.C., in partnership with Faegre Drinker.
Members met with congressional staff from seven states to provide historical context on the insurance safety net and discuss current insolvency trends. As insurance issues increasingly move into the federal policy spotlight, these briefings are essential for maintaining NCIGF’s reputation as a trusted resource.
By establishing direct lines of communication, NCIGF ensures that federal lawmakers have expert points of contact when navigating complex insurance policy questions.
Communications & Content Strategy
In late 2025, NCIGF enhanced its outreach capabilities by engaging a dedicated Content Manager to conduct a comprehensive audit of all communication channels, with a particular focus on our public website.
This initiative provides a fresh, outside perspective on how we tell the NCIGF story to the world.
The content team will continue to refine internal and external messaging and conduct high-level interviews with key stakeholders through out the beginning of 2026.
These insights will provide a holistic view of the organization’s standing within the industry, ensuring our communications remain clear, impactful, and aligned with the NCIGF member needs.
NCIGF Technology
NCIGF made significant strides in technology and information systems throughout 2025, advancing each of its Business Plan IT objectives on time and under budget.
Website Redesign and Centralized Event Management
An updated platform integrates a member portal to improve user experience and engagement.
Featuring a new NCIGF-managed event platform allows all event programming, promotion, and payment processes to be done in-house versus through a third party.
This is a better user experience as well as a cost-savings avenue for NCIGF’s members. Progress on this initiative was reported at each board meeting throughout the year, with all objectives confirmed on track for completion by year-end.
Data Quality Enhancements
In 2024, 23 new rules were added to the Data Mapper to improve data cleanliness for guaranty associations. This work continued into 2025, with ongoing efforts to enhance the Data Mapper and improve the quality of data flowing through NCIGF systems.
GSI Claims System
NCIGF’s wholly owned subsidiary, Guaranty Support Inc., began development of a new claims management system for the guaranty fund community in early September 2024.
“For guaranty funds, by guaranty funds,” the new system is purposely built to address the unique operational needs of state guaranty associations, with capabilities ranging from UDS claims ingestion to assessment processing and financial reporting.
Work will continue on system development throughout 2026, with expected launch early in 2027.
UDS 3.0
NCIGF advanced the community-wide discussion on UDS 3.0, a significant upgrade to its data-transfer capabilities that offers greater flexibility for guaranty associations and their data exchange with NCIGF. Planning and development work for UDS 3.0 continued throughout the year, culminating in a presentation to the NAIC’s Receivership and Insolvency (E) Task Force in December.
NCIGF Staff and Culture Updates
The Catalyst program continued in 2025 and included not only NCIGF staff members, but also members from the greater guaranty fund community. Catalyst is a year-long leadership-development initiative that focuses on identifying and strategically leveraging individual strengths. Participants engage in monthly calls, leadership exercises, and individualized leadership interviews with fellow staff and members. In November 2025, participating leaders shared their personal growth experiences with NCIGF leadership and staff.
In 2024, NCIGF launched a Volunteer Time Off program, empowering employees to dedicate a workday by giving back to their communities. Staff members embraced the program in 2025 by volunteering at local food banks, supporting humane societies and participating in community-focused initiatives. This program reflects NCIGF’s commitment to service, community engagement, and supporting the passions of its team members beyond the workplace.
2025 NCIGF Catalayst participants, Carrie Perras (left), Minh-Tri Dang (Right)
Co-producer of Catalyst Program
NCIGF Events: Strengthening the Safety Net
NCIGF’s educational programming reached new heights in 2025, generating $59,590 in sponsorship and exhibitor revenue — a 34% increase over the previous year. This growth is a strategic win for our members, as the revenue directly offsets membership fees while ensuring NCIGF continues to provide premier venues and high-caliber service for our in-person community.
2025 Annual Conference
Kansas City, MO
Convening in the home city of the National Association of Insurance Commissioners (NAIC), the Annual Conference underscored the vital synergy between regulators and the guaranty fund system.
The program featured several NAIC-led presentations on solvency monitoring and market updates, alongside deep dives into pre-liquidation planning and the strengthening of receiver relations. Beyond regulatory alignment, attendees explored climate-related initiatives and the development of the GSI claims system.
The event also served as a platform for organizational reflection, with President & CEO Roger Schmelzer delivering a comprehensive update before presenting the prestigious Gates-Marchman award to Smitty Harrison of the South Carolina P&C Guaranty Association.
2025 Legal Seminar
Boston, MA
In June, the biennial Legal Seminar in Boston addressed the increasingly complex legal and regulatory landscape facing the insurance safety net.
The curriculum spanned emerging risks, including state-level privacy laws and the growing role of Artificial Intelligence, while also addressing foundational needs like succession planning and effective investment-management agreements. Panels explored the evolution of NCIGF into a nationally recognized organization and emphasized the importance of fostering civility and professional inclusion within legal practice.
In a rare mid-year distinction, the community celebrated the presentation of a second Gates-Marchman Award to Tom Jenkins, counsel for the California Insurance Guarantee Assocation.
2025 Fall Workshop
Honolulu, HI
The 2025 educational programming concluded in Honolulu with a Fall Workshop focused on innovation and system-wide resilience.
This forward-looking event featured an in-depth performance update on the GSI claims system and introduced upcoming initiatives, including a new AI platform and the State Board Member Resources Hub. Members engaged in relevant professional development, highlighted by a hands-on crisis communications exercise that provided practical tools for decision-making under pressure. The workshop also focused on readiness through the NCIGF playbook, ensuring stakeholders are equipped to respond to shifting market conditions.
The year’s events closed with an especially exciting moment as Kerry Nations of the Tennessee Insurance Guaranty Association received the inaugural NCIGF Service Award for his exceptional leadership and member support.
NCIGF Events: Strengthening the Safety Net
NCIGF’s educational programming reached new heights in 2025, generating $59,590 in revenue — a 34% increase over the previous year. This growth is a strategic win for our members, as the revenue directly offsets membership fees while ensuring NCIGF continues to provide premier venues and high-caliber service for our in-person community.
2025 Annual Conference | Kansas City, MO
Convening in the home city of the National Association of Insurance Commissioners (NAIC), the Annual Conference underscored the vital synergy between regulators and the guaranty fund system. The program featured several NAIC-led presentations on solvency monitoring and market updates, alongside deep dives into pre-liquidation planning and the strengthening of receiver relations. Beyond regulatory alignment, attendees explored climate-related initiatives and the development of the GSI claims system. The event also served as a platform for organizational reflection, with President & CEO Roger Schmelzer delivering a comprehensive update before presenting the prestigious Gates-Marchman award to Smitty Harrison of the South Carolina P&C Guaranty Association.
2025 Legal Seminar | Boston, MA
In June, the biennial Legal Seminar in Boston addressed the increasingly complex legal and regulatory landscape facing the insurance safety net. The curriculum spanned emerging risks, including state-level privacy laws and the growing role of Artificial Intelligence, while also addressing foundational needs like succession planning and effective investment-management agreements. Panels explored the evolution of NCIGF into a nationally recognized organization and emphasized the importance of fostering civility and professional inclusion within legal practice. In a rare mid-year distinction, the community celebrated the presentation of a second Gates-Marchman Award to Tom Jenkins, counsel for the California Insurance Guarantee Assocation.
2025 Fall Workshop | Honolulu, HI
The 2025 educational programming concluded in Honolulu with a Fall Workshop focused on innovation and system-wide resilience. This forward-looking event featured an in-depth performance update on the FOCUS claims system and introduced upcoming initiatives, including a new AI platform and the State Board Member Resources Hub. Members engaged in relevant professional development, highlighted by a hands-on crisis communications exercise that provided practical tools for decision-making under pressure. The workshop also focused on readiness through the NCIGF playbook, ensuring stakeholders are equipped to respond to shifting market conditions. The year’s events closed with an especially exciting moment as Kerry Nations of the Tennessee Insurance Guaranty Association received the inaugural NCIGF Service Award for his exceptional leadership and member support.
Financials